Home > Apple Frequently Asked Questions > I receive a new drive and it has the problem of not accepting the CD into the slot.
I receive a new drive and it has the problem of not accepting the CD into the slot.

I receive a new drive and it has the problem of not accepting the CD into the slot.

First check the cable for damage. Most likely it is the cable, take a close look one slight cut or scratch can effect CD ROM.

Second check the jumper on the back of the drive, is it set to master or slave? It should be set to Slave.

For more information visit this link:

http://docs.info.apple.com/article.html?artnum=88275

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