Home > Lost Shipments & Refund of Shipping Charges

Lost Shipment Policies & Refund of Shipping Charges

Damaged packages or goods must be reported with 24 hours of receiving your shipment. Lost shipments must be reported within one week of expected arrival. Claims cannot be processed outside of these time periods. Use the form below to reship a lost shipment, claim the insurance for loss or damage of a shipment, and request refund for a delayed shipment. The courier (UPS, USPS, Airborne, Fedex or DHL) will make the final decision regarding your credit.

Lost or Damage Shipment Claim Form

ecommerce provided by Yahoo! Small Business
Join our mailing list and be the first to hear all about our updates and special offers!
Visa, Mastercard, American Express, Discover, Paypal BBB
Apple Reseller Sales Canadian Wholesale
Top Service Customer Certified Recycle
Company We Love Macs
2800 Bowers Ave
Santa Clara, CA 95051
Phone: 1.408.516.4141
M-F 9:00am-4:30pm PST
Estimated Shipping Rates:
UPS 3 Day $11
UPS 2 Day $14
USPS International Mail $9
UPS Ground (USA only) $6
Fedex Priority Overnight $24
USPS International Express $22
welovemacs is UpFront
©2019 We Love Macs. All Rights Reserved. Yahoo! Store by Solid Cactus